DTW Parking
Detroit Metro Airport Parking FAQ’s
DTW Airport Parking FAQ’s
Welcome to the U.S. Park FAQ page. We know travelers flying out of Detroit Metropolitan Airport often have questions, and we are here to make parking simple and stress-free. Below you will find clear answers about reservations, shuttle service, security, and what to expect when parking with us. If you need additional help, our customer service team is always happy to assist.
Frequently Asked Questions About Our Detroit Metro Airport Parking
What are your DTW parking rates?
US Park DTW parking rates include drive-up parking and online reservation pricing. The current online rate can be viewed on our Rates page when you reserve in advance. Date-based pricing applies for online reservations. Drive-up rates are calculated on a 24-hour daily basis.
Where is U.S. Park located?
U.S. Park is located off Exit 198/199 (Middlebelt Road) from I-94. Travel south on Middlebelt Road for approximately ½ mile and U.S. Park DTW airport parking will be on the left-hand side.
Is shuttle service included with parking?
Yes. Complimentary shuttle service is included with all DTW airport parking at U.S. Park.
Where do I find the shuttle when I return to DTW?
Upon your return, the shuttle will pick you up at ground transportation, the same location where you were dropped off.
How much time should I allow for shuttle service?
We recommend allowing an additional 20 minutes for shuttle transportation to ensure timely arrival at Detroit Metro Airport.
Do you offer advance reservations?
Yes. You can book and prepay for DTW airport parking online through our website.
What is your reservation cancellation policy?
Reservations must be canceled 24 hours in advance to avoid complete forfeiture of funds. Making a prepaid reservation constitutes acknowledgement that you have read the “Prepaid Cancellation” Policy Terms and Conditions and that you agree to follow and be bound by them.
Are reservations required?
No. Reservations are not required, but reserving online helps guarantee your parking space and offers the best available rateduring peak travel times.
Do you offer discounts for airport employees?
Yes. Please contact the parking lot directly at (734) 946-9360 for information on current airport employee discounts.
Do you offer Park, Sleep & Fly packages?
No. U.S. Park does not currently offer Park, Sleep & Fly packages.
If I need a wheelchair upon arrival at DTW, how do I request one?
North Terminal: (734) 247-1121
McNamara Terminal: (734) 247-2400
Do I need to print my online coupon?
No. You may present your DTW parking coupon on your smartphone or tablet – printed copies are not required.
Are the shuttles equipped with seatbelts?
For the comfort and safety of all guests, all shuttles are equipped with seatbelts for passenger use. Guests are welcome to use seatbelts at their discretion.
Children’s car seats and booster seats are permitted and may be used by parents or guardians. The installation and securing of car seats is the responsibility of the parent or guardian.
For safety reasons, all passengers must be seated while the shuttle is in motion. Standing is not permitted at any time.
What is your refund policy?
To receive your quoted rate and credit for your online payment, please scan your reservation QR code receipt upon arrival for a ticket.
If your trip is canceled, please cancel your reservation at least 24-hours in advance for a full refund. All refunds are subject to applicable service fees.
Find Us Fast
Getting to our lot is quick and easy. We’re located just minutes from Detroit Metropolitan Airport, right off I-94 near the main DTW entrance. Tap one of the buttons to open your preferred navigation app, Google Maps, Apple Maps, or Waze, and you’ll be guided straight to our entrance.